Can't cut and paste

Apple iPhone- Can't cut and paste

I can no longer cut and paste out of my email. The only thing I changed was I turned off all the "spotlight"settings. I went back and turned them all back on but still can't cut and paste by touching the screen. Any ideas how I can get this back?

iPhone Email
The first thing i would try is re-booting the iPhone ( and pressed and held until the Apple shows, about 10-12 seconds).

Should we update 3G iphones to OS 4 ?

Apple iphone - Should we update 3G iphones to OS 4 ?

I bought an iphone 4. I had been waiting for it so I did not upgrade to the 3GS in the interim. My husband still has his 3g, and I was thinking of giving my old one to my daughter. I have not upgraded either of them to OS 4 as I saw several posts about problems and slow performance. Is that still the case?

Neither my husband or my daughter will be multitasking much so I don't know if it matters.

iPhone iOS
3gs should not have any problems.

I personally have the 3gs and have upgraded with no problems after I having to reset it. In fact I am getting more battery life out of it now.

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I can't speak for others, but my 3G became as slow as molasses in winter after the upgrade. Fortunately, Apple replaced the phone for other reasons, and the replacement 3G had 3.02 in it. I have NOT upgraded to iOS4 and don't plan to unless and until I get an iPhone 4.

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My 3g (or is it a 3gs, can't remember!) has also been as slow as molasses after the upgrade to iOS4. yuck!

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if your 3g has old baseband then revert back. ios 4.0.1 is very bad, slow and killing.

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4.1 which 'fixes' the problem according to yesterday's keynote will be out next week.

Upgrading to 4.02

Apple iPhone - Upgrading to 4.02

I have had numerous problems with syncing and upgrading my iPhone 3GS.
I have 'cured' the syncing issues by shutting off my wireless and disabling my antivirus and firewall. When I do this the sync goes quickly, no freezes or hangups. No problems at all.

My question is - can I just download the upgrade then shutdown my wireless and then try upgrading my phone. Or does the upgrade process require an active Internet connection to complete.

I have tried previous upgrades without shutting down my antivirus etc. And have bricked the phone each time. I have to go to the apple store to have the phone reflashed. There has to be a conflict somewhere. If I need an active connection I will probably be proactive as I did for Ios 4 and have the genius upgrade the phone and then restore from backup.

iPhone Syncing
You should be able to configure the firewall and antivirus to permit iTunes to work properly. However, you can download the update and then install it locally.

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I am going to try configuring AFTER I do the upgrade. I have gotten so frustrated with my sync issues it is relaxing to just turn it all off and zip through the process ;-).

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What antivirus are you using? I assume you are using a PC, what version of Windows are you using?

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I guess I missed something, What's new in iOS4.0.2?

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4.0.2 plugs the PDF exploit used by jailbreakme.com

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It is also waaaayyyyyyyy faster on a 3G than any 4.x before it!

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"waaaayyyyyyyy faster"? Is it "safe" to upgrade the 3G now? What are other 3G and 4.02 users opinion?

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I upgraded mine and it is slow as h*ll

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Did you reset it into Recovery Mode before upgrading?

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no

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My 3G is still S-L-O-W . . . . .

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Mine too.

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I wish apple came with option get back to 3.1.2 without any issues.

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I agree this is not difficult but it's not happening for me. I'm on baseband 5.13.04.

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is it not advisable to upgrade to 4.0.2?

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Unless there is some reason you can not upgrade, 4.02 is necessary - it fixes a huge security hole.

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okay, im about to upgrade now...

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I didn't try or want to upgrade, I actually want to downgrade my phone to 3.1.2. With 4.0.1 it's too sluggish.

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actually, i havent notice any development or changes after the upgrade of 4.0.2, only the additional wallpaper after the installation of 4.0

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Is 4.0.2 faster than 4.0.1 on 3G?

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Yes.

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Probably no difference. 4.0.2 only patched the Adobe hole.

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4.0.2, 4.0.1 and 4.0.0 were safe.

4.0.1 and 4.0.0 were just slow as a wet weekend when trying to operate them.

4.0.2 seems to have fixed the problem, and is working as fast as 3.1.3.

But then, because my data is all backed up on MobileMe, it was easy for me to reset the phone to "Recovery Mode" and start from scratch with 4.0.2.

That seems to make all the difference.

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Never had a problem on my 3G still runs fast

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I am using AVG for antivirus and zonealarm for my firewall. I think I have zonealarm configured ok. I have to research making exceptions for AVG. Since I have turned them off when syncing it has been speedy with no hangups. In the past the computer would freeze so solidly I had to power off using the on off switch!!

I have a Dell laptop with 32 bit Vista ultimate. ( I am still debating on trying the upgrade without the antivirus - with so many past problems I am running scared)

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My 3G is much faster since upgrading to 4.02. I had trouble upgrading at first, but after I turned off my McAffee the upgrade went smoothly. I even think the phone starts up a lot faster.

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your's is the second mention of anti-virus software getting in the way for a Windows user trying to update his iPhone. I wonder what in the Apple updates is triggering something in the AV.

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Had major problems this morning after this update and adding a few more apps. iPhone 3GS kept rebooting to the apple, when it would stop on home page with slider would reboot again. Then it finally let me access my icons on home pages and nothing would show up in mail, settings or a search was not doable.

I messed with my firewall settings yesterday and this may have caused the problem today.

First attempt to just restore the phone came back with a message saying unable to restore this phone. Great! I kept persisting according to the instructions in the Apple support docs:

http://support.apple.com/kb/HT1808

http://support.apple.com/kb/ts1275

nothing ... finally switched cables out and it has been restored and now backing up from my last backup. Hope that works! as I just didn't want to reenter all my stuff again. Will see what happens.

Skype Calls

Apple iPhone - Skype Calls

Is there a cost per call to use Skype to call Europe?

iPhone Skype
not if it is skype to skype - it is free. If not, then it will vary from country to country. You may want to check their website out at skype.com

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You're right, Skype to Skype is free.

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If I remember correctly....you "buy" credits with skype. They eat out of that credit for your calls. I do believe that skype to skype is free.

There should be no iphone charge since I think it only works on wifi.

I use skype all the time. My $10.00 goes a loooooooong way.

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Thanks for the information. I was thinking Skype to Skype, which is free on my computer, and I'm glad to hear it is also free on Iphone.

Blood Pressure Tracking App

Apple iPhone - Blood Pressure Tracking App

Anybody have a recommendation for a good blood pressure tracking app? I find myself needing to do this daily. One of the risks and hazards of becoming an Ol' Fart.

I don't suppose there's one that will get it by WiFi from a cuff machine, is there?

iPhone Apps
One Ol Fart to another,I use glucose buddy. You can keep track of bs, wt., bp and pulse.

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And the great thing about GB is it is on a 'cloud' I can make an entry on iPhone or iPad, it'll be there on my desktop when I get home and launch it.

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If you find one that does it by WiFi or BT let me know. Unfortunately I haven't heard of test equipment that does that. Luckily it is only 3 numbers and the date and time.

Another old fart.

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I use Heartwise - nice interface. Tracks blood pressure And weight. Data can be emailed in a formatted report which is quite good or raw data csv. ( I think ) to put into any database program you use. The report can easily be emailed to your physician.

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iBP.

Wipe iPhone 3G for resale

Apple iPhone - Wipe iPhone 3G for resale

I am seeling my 3G iPhone.

Connected to iTunes, says new version of Software 402 is available, download and then Click Restore to Original.

iPhone starts up, then wants a SIM Card to be authorised.

I don¹t have a full size SIM anymore? How can I get past this Authorisation Barrier?

iPhone Syncing
Don't worry just let next person sync it with there sim card. All they have to do is connect to computer with sim in.

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If you are worried about leaving info on it, use Settings > General > Reset

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While the iPhone is in the emergency Mode, you cannot get past the startup screen, that says connect to iTunes and authorise this phone or similar wording.

What I ended up doing was putting my old SIM Card in, then connecting to iTunes, A message came up the the iPhone was unlocked and wait for the authorisation to proceed.

Then the iPhone opened ok and I could see there was no content on it.

64G 3G iPad

Apple iPhone - 64G 3G iPad

I bought a 64G 3G iPad from Best Buy tonight. I'm synching with iTunes & it looks like my iPhone apps migrated to the iPad. I thought I had to buy them again. Is this right? My iPad is still synching, so I have not tried to use any yet.

Can I use my iPhone car charger for the iPad? I have to go to the AT&T store tomorrow to sign up for 3G service for a month, so if I also need a charger, I'll get one then.

iPhone iPad
iPhone apps run fine on iPad just sync. The iPad uses a lot of current so most iPhone charges only trickle charge it. It the truck the iPad lasts me a week so shouldn't need recharging that often. You should do at least do a day of very heavy usage.

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Absolutely. You are able to load the apps you bought on any device you sync with that account.

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I bought the same version as you got and love it. My apps all migrated but things like passwords and bookmarks did not. Also I have been told that the car charger does not work and many of the chargers list for sale also do not work. There were a couple of chargers being offered on Amazon.com for around $300 that definitely do not work. Also plugging the iPad into the computer as we do will also not charge it.

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I don't know about car chargers -- I haven't tried mine with the iPad & don't do much charging in the car anyway other than the built-in iPod hookup that plays & charges the Nano I keep in there -- but the iPad *will* charge on my laptop (as long as the laptop is running & not in sleep or hibernate mode, & I suppose it's best if the laptop is plugged in itself & not on battery power!) -- it will *say* it's not charging but actually it is charging but very slowly. I've seen this when I put it on sync & go away for some time.

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I just asked the techs at apple about that yesterday I got an iPad last wkend & when the batt finally died I took the lazy route & plugged in my iPhone charger & the iPad said that it's not charging the tech said that the iPad has a 10w charger while the iPhone & iPod has 5w chargers so if you use the iPhone charger on the iPad it'll reject it if you charge the iPhone with the iPad charger it may overheat so be careful

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Yup. I'm on the road now & plugged in the iPad with the charger. It won't charge. No problem; I'll use the iPhone and use my unltd data plan instead of the 2g I bought yesterday.

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Which car charger did you get?? Where did you get it?? I am going to Yellowstone NP and I would like to be able to use the iPad in the car and I want to get the right car charger the first time. I have the iPad and iPhone chargers in pretty close proximity to each other here in the house and both are labeled to reduce the chances for error.

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I got my iPhone charger from Amazon & it was sold as a phone charger not iPad. Has worked well for the iPhone.

I sure do hope I brought the right wall unit to recharge the iPad. If not, Walmart is my best hope.

Bill, I gave up using the iPad in the front seat--too much glare/reflection. My daughter is using it in the backseat without glare. (Driving east in the morning so there was a lot of sun.)

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I ended up ordering a Griffin Technology unit from Amazon. Somebody on the list recommended that brand, don't remember who. I am not sure how much I am going to use the iPad in the car but one potential significant use is the iPod function. Bigger unit=bigger sound than iPhone?? I am driving 20 hours each way to Yellowstone NP this Fall. Louder volume in the iPod function would be nice.

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You will want a 2 amp charger. Amazon has the cheapest ones. I got one made by Griffin. You can charge your phone with it and it charges faster.

Moving Icons

Apple iPhone - Moving Icons

I know flicking to the next page does move the icon...but i've found often it doesn't want to go after numerous tries. Wondering why?

iPhone Icon
Have you maybe used the max # of pages? If you've got iOS4 you can make folders & thus "room for more" icons -- I was *so* happy to be able to do that on my iPod Touch!

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Yes i hav made folders to create spaces. But still find they dont easily flick from one page to another. Easy flics/ hard flicks. Corner flicks so difficult to make a folder with a app several pages away

Case Alternatives

Apple iPhone - Case Alternatives

I rec'd my free case(Griffin Reveal Etch), it looks great, but my iP4 now relatively snug and challenging to quickly remove from the old side holster 3G case (CaseMate) I was using. I'm looking for a case that provides some light/moderate level of protection, but still has a slim profile, and either includes a sturdy reliable belt clip, or a holster that will accommodate the Griffin case. Looked at the Otterbox Defender, but it looks like it doesn't meet my slim profile criteria. Suggestions?

iPhone Case
Checkout the Zero 5 from Caze. I had the case for my 3GS and I loved it. I ordered the updated design for my iPhone 4 and I'm waiting for it to come in.

iTunes and Applications

Apple - iTunes and Applications

I'm trying to transfer my apps to iTunes. But I don't know how. Help me with this? The last time I did a sync I lost alot of them. I want to do a restore from back up but I have some new apps I bought after that and I don't want to lose them.

iPhone iTunes
After you plug your device to the computer and see it pop up in iTunes, right click on it and select "transfer purchases".

Can't sync

Apple iPhone - Can't sync

Last week I synced my 3GS before upgrading to iOS 4.01. Now when I plug in my phone, iTunes does not recognize it. I know it's not the cord because it works fine to charge the phone.

I have an older Intel MacMini 1.83gh duo with 10.4.11 OS. iTunes 9.0.2 (the latest, I think.) I don't know what's wrong or what to try. Ideas?

iPhone Sync
Try this for verification that your cable or the USB connection on your computer are not the problem. Connect your iphone to your computer via the USB cable and then open iPhoto. Are you seeing your iPhone when using iPhoto app???

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I launched iPhoto and connected the iPhone. iPhoto recognized it immediately and allowed me to upload my photos. Then I quit iPhoto and launched iTunes. After a few seconds my iPhone appeared under "Devices." Whew! Did I breathe a sigh of relief when the sync went as usual.

I have no idea why connecting to iPhoto made the difference, but it did. So thank you Joan and all the others who replied for the advice. You're the best.

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It could still be your cord.

I have a couple of cords that will allow charging, but don't pass data for syncing.

It could be that simple.

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Is this the cord that came with the Iphone or from your 3GS ? Also try another USB port. Also check to see if you have a new drive mounted on you PC, it will look like when you use a flash drive., if not its the cord.

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Is it possible to use skype in iphone 4?

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Yes Skype is working on the iPhone 4.

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iOS 4 requires iTunes 9.2 or higher. Your comment states that you have iTunes version 9.0.2.

Once you successfully upgraded the 3GS to iOS 4.01 it can fail to recognize it.

Update iTunes on your computer to the newest version and it should once again start recognizing your iPhone.

Managing Mail on iPhone 4

Apple iPhone - Managing Mail on iPhone 4

This is my very first iPhone 4. Can someone point me towards a board or article that explains about how mail works on the iPhone?

At present I do not have mail on my iPhone. I'm using Outlook on Windows XP and I get 100's of emails to my computer, mainly through the Yahoo groups I belong to.

I have put my Yahoo group emails in their own folders and kept my inbox to manageable levels. Can I choose only to have my inbox sent to my iphone so I only get personal emails to my phone, not all my groups?

My email address is with my provider and not with a Yahoo or Gmail type provider.

iPhone email
If you've set your email up using you main email address yes all your group emails will be forwarded to your iPhone. You'd need to change the email address that your yahoo group stuff gets sent to in order to decrease emails to your iPhone.

2 Gmail accounts with the same address

Apple iPhone - 2 Gmail accounts with the same address ?

I have had my Iphone 3GS for about a year now and love it. I think I did a stupid thing today. I noticed under "Settings" Mail, Contacts, Calendar that under the accounts, it listed my regular gmail account, my regular yahoo account and then another Gmail account. I didn't know why it showed 2 Gmail accounts with the same address;...however one did not have .com after it. So I deleted that one. Now I notice not all my contacts are there when I want to place a phone call or an email. Also when I add a contact now on the phone, it doesn't automatically sync out to the cloud to my gmail account on my computer.

I hope this makes sense. Can someone tell me how to get my I-phone contacts to again sync with the cloud automatically?

iPhone Email
Here is a nugget - "if it ain't broke, don't fix it"

- you deleted your "Google Mobile Sync" account - Settings > Mail > Add > Exchange

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Thank you. That did the trick. I'm syncing again.

Apple's Free Case

Apple iPhone - Apple's Free Case

I got the email cofirmation about shipment the other day. I did'nt even bother checking the tracking info and the case arrived today.. Was'nt supposed to ship till August 29th and arrive Sept 5th.

I got the SPECK FITTED Case and VERY VERY nice. Thank You, Apple :)

iPhone Case
I got the bumper and was refunded so I can't really complain BUT the lighter part of the 2 tone color ( the matte finish) really stains/discolors quickly! Mine is light blue. I REALLY like the bumpers design (I mentioned in an earlier post that is much more substantial than I guessed). Anyone else noticing this?

Maybe in the future it will be made with the shiny part only!

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My bumper is black and looks fine. Try a black one then.

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I just got a black bumper that a friend gave me because his favorite headphones don't work with it (thickness bars plug). If I'm understanding what you call the "matte" part, that seems to be a softer material/plastic with a high coefficient of friction. Besides just offering shock protection this also acts to prevent the unit from sliding better. I find this works well in at least two ways.

1. When you set the unit down on a hard surface that is not level the device is less prone to slide off. The harder "center" material on the bumper wouldn't work well this way.

2.Also, this comes in handy when I'm using gCompass (a great auto compass app) in the Heads Up Display (HUD) mode to reflect the compass and speed off the windshield at night. The softer bumper material gives enough friction at the edges to prevent the iPhone from sliding on the dash when making turns. So keeping the unit from sliding around on the dash or cosole when I'm using it in the car is a great feature of the soft edge.

Unfortunately, a soft edge because of the 'grippy-ness" (if I can coin a term) will also tend to pick up stains as well. If you made it hard enough to be stain proof it would likely not have any lateral "grip" either. Fortunately, black is a good color as most stains tend to be dark and won't show.

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You are right!! Makes complete sense. I like the blue color and the pink but if the staining continues I'll get the black!

Mail Push

Apple iPhone - Mail Push

I am not sure if this issue is addressed but I need your expertise. I cannot seem to find a decent answer to my problem. All my e-mail accounts used to sync.

Now I have to go into mail for it to check for new e-mails. In my mail setting it is set to "Push" Problem is not just yahoo mail but, google and mobileme mail.
What do you think?

iPhone Email
Not sure about Yahoo - others have reported issues, Google doesn't have Push for iPhone and my MobileMe works fine -

I have Settings > Mail, Contacts, Calendar > Fetch New Data > Push > On and "Fetch" set to Hourly then

Settings > Mail, Contacts, Calendar > Fetch New Data > Push > Advanced >
Main G-Mail & Exchange set to Fetch, other G-Mail accounts set to Manual (what you described before as your 'problem') and my MMe account set to Push and I don't have any issues. My contacts & calendar are synced hourly (Exchange account - and whenever I open either app it forces a sync), my G-Mail account is synced hourly (and it uses G-Mail filters to forward mail that needs to be 'pushed' to MMe) and my MMe account pushes mail/contacts/calendars/notes/etc as normal.

Multiple versions of Calendars on Iphone

Apple iphone - Multiple versions of Calendars on Iphone

Just noticed a problem with my Iphone 3GS. I have multiple versions of each of my calendar on the iPhone. I'm syncing using MobileMe.

I have several calendars: Business, Family Activity, Holidays, etc on my Mac. These sync via MobileME and on MobileME and on my various Macs I see only one version of each calendar.

However on the iPhone, I have multiple versions of each calendar. However not all of the information in the main calendar is duplicated in the additional versions of each calendar.

Is there some way to reset the calendar information on the iPhone so that it syncs accurately? Do I just start from my Mac and Reset Sync Services or do I delete all the calendar info from the iPhone?

iPhone Calendar
When you sync to MM, you don't also sync to you computer or you'll get duplicates. There is a procedure to eliminate you iCal entries on iPhone. Then u sync to just MM.

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I'm not syncing to the computer and to MM. The problem doesn't seem to be with the MM sync process but with something on the iPhone. Also I'm not seeing duplicate events but rather duplicate Calendars.

Some of the events are duplicated within the Calendars but not all.

What is the procedure you reference below to reset the Calendar on the iPhone?

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This is not intuitive at all and I still struggle with it, but if you have iTunes set to sync and you have MobileMe set to sync, you'll end up with multiple versions. I've had it happen with both calendars and contacts.

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With both sync's on I only got duplicate entries, not multiple Calendars.

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I've had this issue before. On the iPhone, go to settings>mail>mobile me and turn off calendar syncing. When it asks, delete the calendar on the iphone. After it deletes, turn back on syncing and everything should fall into place without duplicates.

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Thank you so much. Your solution solved the problem quickly and without me having to go delete a bunch of calendars. I wonder how the iPhone gets corrupted to have this happen.

iPhone Contacts List

Apple - iPhone Contacts List

I just edited and removed some old contacts off of my iPhone contacts list. Now, the next time I connect to iTunes and do a Sync, will it attempt to restore the old contacts? If so, how can I prevent that from happening? I don't want to waste time by having to go back and remove the old data again.

iPhone tutorials
You can sync your Contacts either through MobileMe or iTunes, but don't do both unless you like lots of duplicates.

Assuming you are syncing through iTunes, you can do your editing on either, but do your deletions only in the specific way below:

- before you begin the deletions, connect your iPhone and in iTunes select your device and go to the Info tab

- scroll to the bottom to Advanced and select Replace information on this iPhone with the note below:

"During the next sync only, iTunes will replace the selected information on this iPhone with the information on this computer."

- make your deletions on the Mac

- start a sync

So if you are editing your contacts on the phone and want to delete an entry, you should keep a list of them for the next time you connect and sync to your Mac.

App icon keeps "waiting"

Apple iPhone - App icon keeps "waiting"

The other day, an update for a dictionary app was available. I started downloading it to my iPhone. Then I found out it's already downloaded on my PC. So I synced.

After the sync, the icon on my phone appears to be "waiting". And it can't be deleted. Can't start downloading either.

Any idea on this?

This happened to me the other week but it became okay after I re-synced.

But this time, after like 10 syncs, still the same.

iPhone Apps
Try deleting it from iTunes first then sync. If that gets rid of it from your phone, simply reinstall from your phone and transfer purchases to iTunes.

Fix for OS4

Apple iPhone 3G - Fix for OS4

Heard there is a fix for OS4 for a 3g Iphone. My 3G iphone went slugish after
the update. Appreciate any advise.

iPhone iOS
I've just done the update and am now much happier. The phone is much more responsive. I was worried about how it had been performing as I'm only halfway into this contract and can't justify an upgrade of phone. I've learned though I won't be so hasty to install iOS5.

Wunderadio

Apple iPhone - wunderadio

I have that apps, but now if I'm listening, it will go away when the screen fade. When I push the home buttom I will hear it again what is happening, before it was ok
??????

iPhone Radio
Have you checked for an update? Have you updated to iOS 4?

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A few days ago an update for wunderadio and I have iOS4.
Maybe it happened after the update?

iPhone Folders replaced by Alpha Order Apps

Apple iPhone - Category Folders on my iPhone Replaced with Apps in Alpha Order

Yesterday I decided to update the apps on my iPhone by using that option from my iPhone. After the updating of apps, I noticed that all the folders I had made to house my apps had disappeared and now the apps are loaded and rearranged in alphabetic order on my iPhone.

I spent a good deal of time making new folders and rebooting after each cleanup and organization to allow the additional apps that were on the iphone device to appear in empty spots. I then moved those apps to folders and kept repeating until all apps were organized again.

Is this a known bug? I haven't had this happen when I do all my app updates in iTunes first and then sync the phone to iTunes. This seems to only have occurred because I choose to update the apps from my iPhone. Am I making the right assumption to this problem?

iPhone Apps
I update apps from the computer and from the iPhone iOS4. I have never had this to happen and hope I never do. Let us know if you figure out why it happened.

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you might have inadvertently 'reset home screen' either on phone or in iTunes which is the only thing that empties folders and alphabetizes Apps.

Can't Download An Update!

Apple iPhone - I Can't Download An Update!

I get this every time I try to download an iTunes+Quicktime update. The error message reads like this:

"iTunes+Quicktime' has an invalid signature. The download has been removed.

This is the message I get from Apple Update. It's what pops up on the screen after waiting a long time for the download.

I've tried many times. I've tried both download only and download +install...it doesn't matter...I still get this message.

Can anyone shed some light on why this is happening?

iPhone tutorials
First I assume that you are either having this issue on a PC or in BootCamp.

I recently booted my Mac into Windows XP and was surprised to be offered this Apple Software Update for iTunes. I had already installed QT, but not iTunes.

I installed iTunes + QuickTime without any problems. I don't remember any signature issues. Did you install the updated BootCamp? I got BC v2.2 for XP, but if you are running Vista or & then you may need BC v 3.1. That maybe where the issue is.

If not, then you can go to Apple > Support (tab) and then look for downloads. Read the requirements before you start any install, though. That may point you to any issues or prerequisite updates you need.

Your user name made me think you were using a Mac, but the iTunes + QT says PC or BootCamp. That combo is not offered for a Mac, and that gave it away.

It is really easier to suggest answers if you lay it out, rather than leave little bread crumbs of clues as to you hardware & software. See my signature below.

Oh! BTW! Your iPod, and I assume your iPhone or iPad can only be synced to either Macs or Windows-boxes, not both. I just happened to try changing an old iPod over to syncing in Windows and otherwise again would not have recognized the Tunes + QT offering.

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Delete the whole install and start over

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I found this and it made things right again with my Vista PC. Apparently my software update was messed up and needed repair. This blurb from Apple Support seems to explain it and say how to fix it. So if any of you have this problem...this is the fix. Thanks to all who replied to help in this matter. I appreciate it very much.
Here is the Apple web page.

http://support.apple.com/kb/TA24326?viewlocale=en_US

And yes I did reinstall iTunes-Quicktime. The cool thing was that it remembered all my library stuff and structures etc. That made me happy 'cause I was worried about that. :-)

Products Affected

iTunes, Windows Vista, Windows XP, Windows OS

Software Update is an Apple-supplied Windows program that updates Apple software (such as iTunes and QuickTime) over the Internet.

If Software Update becomes unresponsive, you may need to repair the software using the Add or Remove programs Control Panel:

1. Windows XP and Windows 2000: On the *Start* menu, click Control Panel and click Add or Remove programs.

Windows Vista: On the *Start* menu, click Control Panel and click Uninstall a program.

Alternately, in Classic View of Control Panel, click Programs and Features.

2. Locate Apple Software Update in the list of installed programs and select it.

3. In Windows XP and Windows 2000, click the Change button.

4. Click Repair.

5. In Windows XP and Windows 2000, once it is repaired, click Finish.

6. Check to see whether repairing the program fixed the issue. See How to tell if Software Update for Windows is working correctly when no updates are available for instructions.

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I'm glad you found your answer.

Apple is putting more articles to help PC users in their Apple Support KB since they are selling more and more iDevices to PC users.

Backup

Apple iPhone - Backup

Following the recent disaster when the Sync with iTunes deleted my Notes, I have been looking at my backup issues. Is there a way in which I can retrieve the iTunes backup as a file (which can then be backed-up separately from iTunes)? As iTunes overwrites the backup each time, this is surely essential to the functioning of the whole system, but I cannot find where the backup actually is on the HDD. There must be a way surely.

iPhone tutorials
Within your own home folder, look in the folder: Library/Application Support/MobileSync/Backup In that folder you should find a folder with a very long, cryptic, hexadecimal number for a name. That folder contains the contents of your most recent backup. A lot of .mddata and .mdinfo files. There is also a few .plist files that are readable. If you keep backing up the folder with the long hexadecimal number for a name you should be able to store a history of your backups.

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iPhone 4 Freezing

Apple - iPhone 4 Freezing

I seem to be having this problem frequently even after a full restore.When clicking the home button twice and going to delete my apps that are on the bottom my phone will freeze. Anyone else having this problem?

iPhone tutorials
Yes, I have the same problem too. I have to completely turn my iPhone off to restart.

Replacement.. Oh Wow...

Apple iPhone - Replacement.. Oh Wow...

That is all I can say. I got a replacement phone a few weeks ago, sent the old one back. Fed Ex says they delivered it to Apple on July 23rd. Well today I got a rude awakening when Apple charged my card $530 for the phone.

I called them and at first they said they didn't have it and I'd have to chase it down. I told the guy that Fed Ex delivered it 2 weeks ago to their California office. He says "Oh you are right. We do have it". Now as for the refund, I have to wait 3-5 business days. UGH!!!

Apple Store
Yay for Fedex! They saved your bacon this time :0)

I love my Apple iphone4 but I don't expect ANY after sales service. It's sad but true, judging from all that I've heard.