Several people wrote in yesterday or the day before about the Mac Fuse promotion. Supposedly one could get it for free through 12/1. I downloaded it and, like the others, found no way to get a free authorization number as promised. I wrote to support and was referred to a page... which was nothing more than there products page. I wrote back asking what I was missing, and received this reply:
" I'm sorry to hear that. Due to constant changes and program enhancements, the free code won't work now and you may need to buy a code to register Phone Disk. However, you may also want to check a 100% freeware called iPhone Explorer. This similarly works like Phone Disk but only differ with their interface. I hope you understand. Thank you. Regards, Graciela "
Well, that's support for you. Whether this was a bait and switch tactic, an honest mistake, or something else, I do not know. But I've removed the program from my Mac and won't be bothering with this company any further. When someone offers something, I think they should facilitate your taking them up on the offer. I will, however, check out iPhone Explorer as suggested, if it's Mac compatible. I will say that Graciela was certainly timely in her responses, if not particularly helpful.
iPhone email
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