iTunes Search, iPhone, iPad App Organization..

Use iTunes Search for Easier iPhone and iPad App Organization [IPhone]

iPhone/iPod touch/iPad: Rearranging apps is much easier in iTunes on your computer than it is on your iOS device itself. Macworld offers a little-known trick for even simpler app organization: use the iTunes search box to quickly find the apps to drag around.

Am I missing something with this? The only thing I've ever gotten from searching for an app this way is the app showing up in the left-side list. Then I can check or uncheck it. As far as searching to find what screen it's on, the search doesn't show that.

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There are screens on the right side once you sync the Apps and you can move, arrange in groups or on screens, etc.

iPhone iTunes, Authorizing My Pc

Good morning, I don't remember if this question was asked or not. But how
do I authorize my pc to get everything I downloaded on iTunes to play on my pc?

iTunes > Tools > Authorize This Computer - log in with iTunes Account & PW

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I authorized my pc but the songs I have won't play in full. They only play a few seconds of the song.

Laptop, iphone, Recovery emergency

My laptop died that was used for my itunes. I have installed itunes on another pc, but have none of my music, photos, or apps on that machine. If I select any category in itunes for sync, it is going to cause me to lose all of the stuff on my phone. Is there any way to transfer these items from my phone to the replacement pc? I have no way to access the HDD from the failed laptop at this time.

A possible help, you can pull the old laptop's hard drive and using a PATA/IDE/SATA to USB cable, directly connect it to your new computer via the usb port and then copy whatever you need off the old drive.

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I hesitate to make this obvious suggestion, but what many of us do in this situation is restore all the data from our backup drive

Not being familiar with the Windows side of life, I can only assume that the latest version of iTunes, like the Mac version (10.3.1) is capable of restoring purchased songs, apps, movies, etc. that Apple has records of this account having purchased. This *IS* of course, potentially a LOT of downloading.

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Having BTDT recently -- the Store may let you d/l the apps again (altho there's one I'm having trouble with that *will not do*), but at least according to the customer service exchanges I had on the subject, not the movies & tv shows (I wasn't asking about music; I don't even know if I *have* an iTunes purchased music!); she made much of the special case she was making to set so I could re-d/l them again w/o charge I'll quote the relevant part of the email...

"I am glad to inform you that iTunes Store Customer Support will let you download (at no charge) all the titles you purchased on this account that are still available. This does not include any item that has been modified or removed from the store since you purchased it. Please note that you may download your purchases only once, so this is an exception. Also note that Apple does not offer protection for the loss of data from your hard disk, so I recommend that you back up your iTunes library as soon as possible and thereafter on a regular basis." She listed the apps that could not be restored (because no longer available) She also included b/u instructions if anyone wants those. Oh, and she also re-set my authorized-computers since I obviously couldn't de-authorize one that had crashed & had to be re-systemized.

I hadn't actually asked about getting a free re-do, I'd asked about something else that made her *think* I needed it. Don't want to discourage such helpful actions by not taking advantage of it. I wasn't sure about my b/u & wasn't about to turn down the offer. :-) Took several *days* of d/l to get everything back in order but at least it's not something I had to babysit & much of it was done overnite.

But to answer OPs original question -- there is s/w that will copy *from* phone to computer. Of course, it won't copy-back anything from the crashed pc that wasn't *on* the phone. It's easy to transfer purchases from phone to pc in iTunes, but that doesn't help if you have non-purchased content.

Meanwhile, I've not only copied my iTunes library to an external drive (or two) (again), I've backed up purchases to DVDs (another long task, but one that only requires popping in from time to time to change discs.)

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You can elect not to sync music/apps, merely getting updates and such on the device itself.

Eventually, you can get your data to the new set up.. see if a geek can take your internal drive from the laptop and put it into a case with USB and attach it to your new computer. You could hopefully drag your things from that iTunes to the new one.

Also, remember this iCloud. Launch you new computer and see what way that might help you.

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Well, my bad for not having a backup on removable media. I have noticed that there is an option to transfer purchases in iTunes by right clicking the phone icon and selecting transfer purchases. This did allow me to get my apps entered into the pc I am now using. Now I must recreate all the music. You can bet there will be a DVD with the music back up in my to do list. I just did not figure on the MOBO dying in my 3 year old laptop. Thanks for the suggestions.

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You can get a bus-powered external hard drive with 300GB of space for under $80.
http://eshop.macsales.com/shop/firewire/on-the-go
Safe is much better than sorry.

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If you watch the sales (e.g. Best Buy) you can do better -- like 500GB for < $70. If you don't mind a separately powered external (& I have several!) you can get a TB or 2 for $100 or not much more.

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Hard-drives can last years and years or they can fail within a day. The same with other hardware. Taking regular backups is essential for anyone who has data they don't want to lose. Do you back up your other files?

DVDs only hold about 4.4 GB, or 8.0 GB for dual layer. Will that be enough?

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Did you check Copy Trans? I use that to copy from an Ipod to Itunes, if they can do that...maybe they have an option to go from Iphone. It costs about $25 but it has saved our music twice!

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I've done an iTunes "backup of purchases" that took a *stack* of DVDs. The b/u process tells you when to put in another. I don't know how the "restore" goes as I haven't tried that.

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Yes, but once you are using multiple discs, the chance of one failing increases. I can't imagine not using external hard-drives given how cheap they are now.

iTunes, Version 10.2.2 vs. 10.3 why can't I get the latest?

When I check for updates on iTunes, I get a message that says my 10.2.2 is the
latest version. Any thoughts?

Not sure, I have updated Windows XP, Windows 7, Snow Leopard and Lion DP all go to to 10.3 then 10.3.1 - you can manually download the newest version at itunes.com and install that way.

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I always to to the apple site and download it from there. I have 10 versions of iTunes in my download folder (time to cleand up some). The latest version is 10.3.1 that came out yesterday.

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I have three computers - 2 running vista and one win 7. One of the vista computers automatically alerted me to the new version. I then went to the other and checked using apple updater but it said 10.2.2 was the latest. I tried a couple more times and it "registered" and downloaded the 10.3.1. Trying the same procedure on the win 7 computer did not work. It still says 10.2.2 is current. Strange. Maybe Apple is metering out the downloads?? Or Something in windows is acting up. I will try again today but manually download if the updater doesn't work.

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Thanks everyone, I am downloading 10.3 to my iMac now.

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That happened to me too. I shut down iTunes, then went to Software Update and it downloaded the new version for me. I'm on a MacBook Pro with OSX 10.6

iPhone, iTunes backup file

When you do a device backup, where does iTunes put it?

Is it a file somewhere that you could back up in turn?

- if using windows the location will be your user name/appdata/roaming/applecomputer/mobilesync/backup

Be sure you have allowed hidden files to be seen - go to control panel, classic view - choose folder options click on the View tab and under advanced about 6 lines down is a check box to view hidden files.

If you are using a Mac I apologize for the circuitous windows steps

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On the Mac:

~/Library/Application Support/MobileSync/Backup/

In Windows, I don't know.

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These folders are "hidden", so you will either have to enable them or manually type in the pathway.

For Windows:

I clicked open "My Computer" and manually typed in:

C:\Users\Your Account Name\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates

Alternatively, In iTunes, you hold the SHIFT key down while clicking RESTORE to browse for the location of the firmware update. (this did not work for my Vista computer since the folder is "hidden")


For MAC

%UserProfile%\AppData\Roaming\Apple Computer\iTunes\iPod Software Updates

Alternatively, In iTunes you hold the option button on a Mac when clicking Restore to browse for the location of the firmware update.

iPhone 4, Can't Delete iTunes Podcast Download

iPhone 4 iOS 4.3.3

From the iPod app, trying to download more cartalk podcasts. It goes to iTunes app and says waiting. I have been waiting for a few hours.

Normally can swipe on it and then can delete it, but swiping does not work.

Any suggestions as to how to delete it.-----

Kill the app and try again? from home screen press home button twice rapidly, tap and hold iPod app until it wiggles and shows X then tap X, relaunch app and try to swipe to delete...

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Neither the iPod or iTunes apps have an X when hold them until they wiggle

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Did you press the home button twice in rapid succession first? If you are in move-mode and not quit-mode, then Apple apps will not have an X.

You need to, from the home _screen_, quickly tap the home _button_ twice. This will open a window at the bottom of the screen showing the open apps. __Then__press and hold one app until they all wiggle and have an minus sign (Bill meant). Press the minus to quit the app, Apple apps included.

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Did that and saw minus sign a quit that and then it worked.

A Sync Trap For The Unwary Message List

On Friday I bought from Apple a new album (Grateful Dead's 1972 Europe Tour, if you're interested) and downloaded it. To transfer it to my iPhone iPod, I adjusted the sync settings to only sync that album, and then synced the iPhone.

With NO warning from Apple or the iPhone, to my horror this effectively erased or deleted all the other songs, albums and playlists off the iPhone. This meant I had to re-sync them all again.

Candidly, I think this is a serious design error. There should be some warning that you're about to delete an entire batch of songs. For example, somewhere in iTunes or on the iPhone, Apple could specify a warning, "You are about to delete all other playlists and albums off your iPhone. Do you want to proceed?"

One supposes we Users are supposed to know these quirks, but I sure did not and logically it did not make sense.

From now on, I'm going to leave my sync settings to transfer everything in iTunes.
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At the risk of sounding like a smart-ass, you DID tell iTunes to sync ONLY that one item.

It does. That is what syncing does - it puts on the device what you told the software to put on and it removes everything else. You are SYNCING, not "copying".

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I have to agree with Jeffery, it says sync, not "add to current existing contents on the iDevice".

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I had that happen before too, it's a pain but as long as your other music is still stored on iTunes, you should be able to put it back on the iPhone with another sync.

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It's a learning experience. For some folks EVERY learning experience is a pain.

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I wouldn't say that, I just think Apple would do better to have iTunes give clearer prompts for those who are new to it. Then once you learn what it is, include an option not to receive that help message any longer if you choose not to see it.

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iPhone and iTunes has lots of flaws...To avoid such problems, I manually backup all the iPhone contents on my PC in case of a crash or something like that I can resync all...takes a little time but works...

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In advanced options there is a checkbox to enable a warning if you're about to delete more than 5% of the iPhone's contents. 'course you have to know that's there.

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I could not find this either in the menu bar>advanced or among the options on the various sync screens. My phone is a 3Gs, maybe it's this option is in a different place?

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Synchronize, not copy.

There is a manual process if you wish. You just have to check/uncheck a box on the lower part if you select the iPhone.

Also, there is an option to sync only checked items, if that might be useful.

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Candidly? I think this is a serious user error.

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I think that some people don't actually understand, *really* understand, what "sync" means until this happens to them. I think many of us have probably done something similar. In my case, I set up a smart playlist for syncing music and failed to notice that multiple conditions were linked with AND, not OR, operators by default. Imagine my surprise when nearly all of my music disappeared from my iPod ...

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The problem with the "sync" method is the sync itself...

When you "sync" what does it mean?

- Will the iphone will have the contents of the computer OR the computer will have the contents of the iphone OR the newer override the older?

I believe the last one is the correct one on iTunes world.

It should have 3 options when you connect the device:

computer - > iphone, iphone => computer or the newer will override the older...that is it.

It is never clear, and should show more explicitly which ways the data will travel...simple as that.

That should be for all the sync applications out there...

My two cents...

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Well, I have to admit I'm confused with this one. But per my observation, Contacts - newer over older, Apps - it's complicated (if you delete from iTunes, and not on the iPhone, it gets back).

Music, Photos, Videos - all from the computer.

Version of iTunes?

Can anyone tell me how to find out which version of iTunes I am using and have on my computer. I do not want to upgrade and perfer to download the same version on my new laptop.
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Help > About iTunes.

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For the Windows version, Help|About

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Open iTunes, click on the iTunes header at the top and then click on about; you will get a scrolling indicator of the version.

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And why would you not want to go to a newer version?

Newer versions normally are more secure.

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To find out your ITunes version:
Open ITunes
Help
About ITunes
That show your version

Transfer from iPhone to iTunes

When I plug in my 3GS to iTunes I get a message that there is a system update for my phone, I click the choice to update it and receive the following error message:

"There are purchased items on the iPhone "Bob Newman's iPhone" that have not been transferred to your iTunes library. You should transfer these items to your iTunes library before updating the iPhone. Are you sure you want to continue?"

Naturally I choose no. I am a rookie and a lot of this is over my head but when I sync it's supposed to do everything automatically. The note does not specify how to transfer these items and naturally when I do a search of the help file for the word transfer it says that nothing is found. I have other problems with syncing also but, one at a time.
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That message is telling you that you have download apps directly to the phone since your last sync. Just sync and then install the iOS update and all will be fine.

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Perhaps I didn't make myself clear, I have synced many times & still get that message.

Someone suggested following this link:
http://support.apple.com/kb/ht1848
But I can't find anything about authorizing a computer there.

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I've gotten that message before. I sync to make sure everything is on the computer and then the next time I say yes I'm sure I want to continue. Everything was backed up.

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Assuming that you are using a PC, if you right click on the phone in iTunes one of the options in the popup menu will be to transfer apps to iTunes. If yo do that and still get the message ignore it. I have been getting the same erroneous message since the update before last.

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Assuming that you are using a PC, if you right click on the phone in iTunes
one of the options in the popup menu will be to transfer apps to iTunes. If
yo do that and still get the message ignore it. I have been getting the
same erroneous message since the update before last.

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Same here. I get that all the time since a few updates back. Just ignore that message.

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Before I update, I have made it a habit to select my device from the left-hand side of the iTunes window and use Control Click on the name of the device (Mac) or right click (PC). If you do this, you will have additional options, one of which is transfer purchases. This allows you to transfer any apps that you might have bought on your iPhone or iPad directly (rather than from purchasing thru iTunes app). This will transfer those purchases (free and paid) from your device to the APPS tab of iTunes. I then proceed to update or sync after the transfer (i.e, the wheel next to the device name quits spinning). If you do this, you won't get that message and thus avoid having to answer the question.

I find the way that Apple has worded this is CONFUSING. Hope this helps.

I also try to make it a practice, to sync my device before I do an update (even if I don't have any thing to sync). This just gives me a good backup should something go wrong during the update. In fact, this happened just yesterday and my iPad was unplugged accidentally while updating and I had a good backup to restore everything.

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If you have synced then the message is wrong. I have gotten the same message lately and it is wrong. You can ignore it.

Too many songs for memory?

Anybody know what will happen if I try to exceed memory capacity with too many songs on a 3G 8GB?

Will it crash or ask me to modify content? Anyone been there done that?

It won't sync will tell you that what you are trying to sync will not fit

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How do you mean? iTunes checks the total when syncing and won't let you exceed the space available. It will ask you what you want to do.

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When I've tried to sync "too much" to any device, the sync process pops up with a "not enough room" message; that gives you a chance to make whatever changes you want.

Check the "memory bar" on the screen as you make your choices, you can see when you're getting close & decide then what/how much to un-choose.

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That will work , I just didn't want to do something I'd regret.

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you don't have to wait until you sync. You can see the total in the bottom bar of the iTunes window. It totals whatever you have selected, from selected (high- lighted) tracks to playlists to the whole music library.

Change the name of device

How do I change the name of my device? When I first synced it when brand new, iTunes asked me what to name it. (why rebuild? my old computer crashed & I'm starting again on a new one.)

Now that I've rebuilt my iTunes library & dared to sync a device, iTunes has just given it a generic name -- in this case, iPod touch.

I want to call it something else!

I'm also having problems getting some apps to sync, but still working on that one, trying the "troubleshooting" list from apple support.

So easy.

http://support.apple.com/kb/ht1789

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In iTunes, click on the name of the device where it shows up on the left under "Devices". Pause, then click again, and it will make the name editable.

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Thanks, yeah, it worked when I tried it *again*.

I'm just totally frazzled from rebuilding my system after a crash -- all my docs, mail, iTunes, programs, authorizations, etc etc etc. So if something doesn't seem to work I don't know if I just need to try again or if there's something *else* I need to do first.

Converting Music to Ringtones

I have a widows vista home edition lap top with an iphone 3gs running 4.1.3 ios and when i try to convert a song in itunes to a ringtone, i cant. it works fine until i try to rename the file from a .m4a to a.m4r. when looking at the file in my file folder it doesnt show a file extension. and when i try and change the song happybirthday.m4a to .m4r it changes it to happybirthdaym4r.m4a. this is getting fustrating.

Download Ringtonemaker from apple store. With that you can create ringtones from songs.

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I use Ringtone Expressions on my computer to convert my music to ringtones. I was using Ringtonemaker, but I swiched to Ringtone Expressions. I don't remember why. Maybe it was easier to use or it had more options. I believe I convert MP3'S to ringtones. It converts renames and loads the ringtone into iTunes, and I mark them in iTunes to sych them into my iPhone. It works.

Moving to new computer

Apple iPhone - Moving to new computer

I've looked over a lot of old messages but I'm still kinda confused.

What exactly do I need to do?
Moving from Win XP to Win7.

I have music, audiobooks, podcasts, pictures, videos & TV shows (both purchased from iTunes store & ripped from DVD), lots of apps, contacts & calendar in Outlook, & probably something else I can't think of right now.

Not everything is in the "iTunes folder" -- a number of the ripped-videos aren't & the Outlook stuff isn't, and the pictures are in the My Pictures folder.

Aside from moving all the files & folders -- and which ones do I need to be sure are moved, other than the obvious ones that I know have content I want to keep -- where do I put them on the new pc & how do I get them "into" iTunes?

What I really need is a step-by-step instruction set.

iPhone iTunes
Windows 7 has a utility that will move ALL of " your" files from the old computer. I forget the name but a checking will tell you what it is.

I used it to update from a Win XP machine to a Win 7 machine it worked perfectly.

Make things easy for yourself. Check the windows help system and Microsoft.com.

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I started trying the Easy Transfer system. I was going to use the xfer using an external HD. When it said it'd be >10 hours (& it may not have stopped adding to the time est) I shut it down. I'll get a direct transfer cable & try again -- maybe it'll only take "overnite" not "all week". :-)

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Even that much time is much less than you'll spend trying to do all that on your own.

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If I did it myself (if I knew what to move & where to put it) I wouldn't have to do it all at once; I could do it in between actually using the computer(s). e.g. I could move all of iTunes in one session, all of Office in another, Mail in yet another...and so on.

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I assume that using the external HD means you have a full backup. Do you take regular backups anyway?

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Data backups, yes. But I don't know all the places that various settings, add-ons & stuff get stashed for various programs.

iTunes tv show

Apple iPhone - iTunes tv show

I bought a tv show from iTunes and when I synced my iPhone to iTunes I started watching the show and it played about 1/2 thru then quit. I was unable to finish watching it and when I tried to watch it on my iPhone the tv show was missing. Anyone know what happened? Anyone know how to contact iTunes for a refund?

iPhone iTunes
Could the time have run out?

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Access your iTunes Store account info. In there is a section called Purchase History. In that section, select the show and click on report a problem.

Reinstalling iTunes

Apple iPhone - Reinstalling iTunes

I plugged in my phone today to sync with iTunes, and got an error message that "some of its required files are missing." It said I need to restore iTunes.

Easy enough but do I need to do anything before that to make sure all my information stays?

iPhone iTunes
I just reinstalled for the same reason.

Assuming you have a Windows-OS PC, a dialogue box will open asking if you want to REPAIR iTunes or UNINSTALL it. Click on "REPAIR" and let the machine do its magic.

Once it finished, I reopened iTunes and my iPhone 4 was recognized and synced flawlessly.

iTunes/iPhone compatibility in MS

Apple iPhone - Problems with iTunes/iPhone compatibility in MS

Although a different problem than noted in the forum, I too have been experiencing problems with MS compatibility. In my case, iTunes shuts down when I link my iPhone into the computer. It just STOPS WORKING! All is fine again when I disconnect the phone and iTunes works like a charm. Each works like it should as long as they are not linked. Any ideas? I've posted this a few times before and got no response.

iPhone iTunes
I haven't had any problem with iTunes + using several different iDevices -- older iPods, two different gen iTouches, an iPad & an iPhone4. iTunes is slow & has its eccentricities but works just fine for me & keeps all the devices straight when I sync them.

What opsys are you using?
Have you tried un/re-installing iTunes?
What else are you running at the same time?
Maybe it's not MS per se but something *else* in your particular setup.

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On the Mac-side for example. I can not use both PhoneView by ecamm and iTunes and connect my iPhone. Both Apps want to connect to the phone and only one can at a time. IIRC, i get a polite message to that effect. Sounds like you are not getting a message just an App quitting.

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Have you tried more than one Sync cable? there could be a problem with your cable.

apps through itunes

Apple iPhone - apps through itunes

i have set the apps to be loaded with some specific playlists....i have downloaded some apps, and i cant seem to get them to my phone from my imac..yes i can just down load them with my phone but i was just trying to do it through my computer, tryin to save my meesley 2gigs of data usage...

iPhone Apps
Downloading to the iPhone over Wifi does not use your cellular data allowance.

Do you not have Wifi at home?

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If you use wifi to download to the phones the data is free.

Can't get my eBook on my iPhone

Apple iPhone - Can't get my eBook on my iPhone

I downloaded an eBook from iTunes and can't get it on my iPhone.

How do I do this?

iPhone iTunes
Can you explain a bit more what you mean, if I have them in iTunes then they sync to my device.

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I download iBook

It OK for me as I don't know any other?

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Did you add the book file to you iTunes book library?

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And have you set iTunes.app to sync it with your iPhone?

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It's in my audiobooks section of iTunes. When I set up the sync, it doesn't show it in books to sync, it does show a few free books, but non of my audio books.

By adding the book to my iTunes book library..... doesn't that just mean download it into iTunes?

I have another book, and I listened to it once on my iPhone, or iPod, can't remember.

Also, when I was syncing my iPhone, it duplicated and quadrupled most all of my contacts.

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Eh? An ebook is not an audio book. You read it, not listen to it. Have you checked that it has the right media type?

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First are you syncing with a Mac or a PC? This should work for either, but sometimes it makes a difference.

Like before said, "An ebook is not an audio book. You read it, not listen to it." If it is really an audiobook then continue.

Open iTunes. What format are the other books in your iTunes? Find the problem book in iTunes and click on it. Then Cmd + i. In the Options tab window, what is the Media Kind. If it is an really an audiobook, then make sure it show audiobook and not something else.

Then connect your iphone. Go to the Devices section and click on the iPhone. Click on the Books tab. Check Sync Books and Selected books. The books shown under Books are ebooks you read. Next section down, check Sync Audiobooks and check the book you want to listen to, and / or Include Audiobooks from Playlists and check the correct playlist. Assuming that you previously made a playlist. I call mine Audiobooks iPhone, Audiobooks Classic (iPod) & Audiobooks Nano (iPod).

Click Apply or Sync. Eject your iPhone. Open the iPod.app and select your book and start listening.

If it is an ebook, you will need to read it with another app.

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I think we have 2 threads mixed together. The OP asked about eBooks and somewhere along the line it got changed to audio books.

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The OP (with eBook in the subject line) was by Jamie. The later mention of audiobooks was by the same Jamie.

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I looked back and you are right. The confusion came because the display name changed oklahomajamie to Jamie Cody during the thread.

iTunes App Store, Apple IDs..

Apple iPhone - iTunes App Store down? Apple IDs disabled?

Are you having problems downloading iTunes content and apps? Is iTunes even asking for your password?

1: Looks like it's back up!

2: But not for everyone! Grrrr! Some users are being told their Apple IDs have been disabled. They can change passwords, credit cards, etc. but can't download media or apps. We're looking into now but let us know if you're having that problem.


iPhone iTunes
I just had a curious event that has never happened before. I got an error message that my mobileme password was incorrect. It instructed me to go to system preferences>mobileme. I did, logged in and confirmed password. Seems to be OK. Just odd.

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I've had a problem trying to update and do installs. I click update and then install and it goes right back to update. It does this repeatedly. I had to do the Update all instead of being able to update individually. Don't know what the issue has been. Then I had to accept a new App policy.

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I keep getting the message that the iTunes Store is unavailable. I get this from iTunes and also from my iPhone. It's annoying but good for me and bad for Apple. They are losing my impulse buying. By the time the store is back up, I've either forgotten what I wanted to buy or I don't really want it anymore.

iTunes software connecting iPhone

Apple iPhone - Difficulty with iTunes software when connecting iPhone

I have an iPhone 3g and have been using it successfully for almost 2 years with iTunes on my Dell/Windows computer. Recently I upgraded to iTunes 10.1.2.17 and now I'm having problems when I connect the phone to the computer. The software runs fine on the computer but when I plug the phone in, it freezes or stops running altogether. Everything is disabled until I go into task manager and end iTunes.

AT&T has been no help whatsoever...although they did offer to sell me a newphone. The Apple store, so far is no help either, saying they don't support Windows software. Apple support has indicated that there will be a charge (and they don't say how much) for any help received online or by phone.

Anyone have any ideas on what's happening? Have you experienced similar problems and how did you solve them?

Interestingly enough, I also have an iPod Touch and syncing it to iTunes is no problem at all. Everything with it works fine.

iPhone iTunes
I am a Mac user, so I can't help you, but so the Windows users can help you, you're going to have to give them a little more information.

What iOS are you running on the iPhone 3G and on the iPod Touch? What version of Windows of are your running on the Dell and does it have all the current updates?

Since the cable seems to be ok, have you looked to see if there is anything in the 30-pin connector on the iPhone?

Have you tried re- downloading directly from Apple to the Dell and re-installing iTunes 10.1.2 for Windows? Where did you get the original download from and to what computer?

I have not clue if v 10.1.2.17 is the correct version for your Dell & OS version, since the ".17" is probably what says it is for 32 or 64-bit, XP SP2, Vista or 7. If you downloaded it to another Window machine and moved it to the Dell, it may be wrong. And since you have not given us the version you are running, I couldn't check it if I knew what that iTunes version was for.